{"dados":[{"nome":"Atendimento e Ouvidoria","assunto":"Atendimento e Ouvidoria","sobre":"<h1 style=\"text-align:center\"><span class=\"markedContent\" id=\"page3R_mcid1\"><br \/>\r\n<strong><span dir=\"ltr\" role=\"presentation\" style=\"font-family:serif; font-size:calc(var(--scale-factor)*15.96px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*179.69px); transform:scaleX(1.14196)\">Carta de Servi&ccedil;os de Usu&aacute;rio da Ouvidoria do Munic&iacute;pio de Mira Estrela\/SP<\/span><\/strong><\/span><\/h1>\r\n<span class=\"markedContent\" id=\"page3R_mcid2\"><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*206.56px); transform:scaleX(0.996531)\">A Carta de Servi&ccedil;os, institu&iacute;da pela<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid3\"><span aria-owns=\"pdfjs_internal_id_12R\" dir=\"ltr\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*271.93px); top:calc(var(--scale-factor)*206.56px)\"> <\/span><span aria-owns=\"pdfjs_internal_id_13R\" dir=\"ltr\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*275.21px); top:calc(var(--scale-factor)*206.56px); transform:scaleX(0.994942)\">Lei Federal n&ordm; 13.460, de 26 de junho de<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid4\"><\/span><span class=\"markedContent\" id=\"page3R_mcid5\"> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*220.36px); transform:scaleX(1.0003)\">2017<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid6\"><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*111.98px); top:calc(var(--scale-factor)*220.36px); transform:scaleX(0.999854)\">, tem como objetivo dar visibilidade e transpar&ecirc;ncia aos servi&ccedil;os<\/span><br \/>\r\n<span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*234.19px); transform:scaleX(1.00015)\">prestados pelo poder p&uacute;blico.<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid7\"><\/span><span class=\"markedContent\" id=\"page3R_mcid8\"><br \/>\r\n<span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*260.83px); transform:scaleX(0.995027)\">&Eacute; um documento que demonstra as formas de acesso a esses servi&ccedil;os, e os <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*274.39px); transform:scaleX(0.999741)\">compromissos quanto aos padr&otilde;es de qualidade de atendimento.<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid9\"><\/span><span class=\"markedContent\" id=\"page3R_mcid10\"><\/span>\r\n\r\n<h2><strong><span class=\"markedContent\" id=\"page3R_mcid10\"><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*302.23px); transform:scaleX(1.00303)\">O QUE &Eacute; A OUVIDORIA<\/span><\/span><\/strong><span class=\"markedContent\" id=\"page3R_mcid11\"><\/span><span class=\"markedContent\" id=\"page3R_mcid12\"><\/span><\/h2>\r\n<span class=\"markedContent\" id=\"page3R_mcid12\"><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*330.19px); transform:scaleX(0.953807)\">A Ouvidoria Municipal, vinculada &agrave; Assessoria Jur&iacute;dica Municipal, foi<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*343.75px); transform:scaleX(1.00733)\">institu&iacute;do pela Lei n&ordm; 1.050, de 23 de abril de 2021.<\/span><\/span><span class=\"markedContent\" id=\"page3R_mcid13\"><\/span><span class=\"markedContent\" id=\"page3R_mcid14\"><br \/>\r\n<span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*371.59px); transform:scaleX(1.08431)\">A Ouvidoria tem como objetivo assegurar de modo permanente e eficaz a<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*385.39px); transform:scaleX(1.01558)\">preserva&ccedil;&atilde;o dos princ&iacute;pios de legalidade, moralidade e efici&ecirc;ncia dos atos dos<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*399.19px); transform:scaleX(1.01413)\">servidores municipais, bem como instituir e manter servi&ccedil;os de atendimento &agrave;s<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.00118)\">reclama&ccedil;&otilde;es<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*153.32px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*162.07px); top:calc(var(--scale-factor)*413.01px)\">e<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*168.74px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*177.65px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.00007)\">sugest&otilde;es<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*232.33px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*241.08px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.00393)\">dos<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*260.50px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*269.36px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(0.999026)\">cidad&atilde;os,<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*320.66px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*329.44px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.00021)\">especialmente<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*406.81px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*415.63px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.003)\">os<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*428.34px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*437.09px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(1.00181)\">usu&aacute;rios<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*482.52px); top:calc(var(--scale-factor)*413.01px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*491.27px); top:calc(var(--scale-factor)*413.01px); transform:scaleX(0.998345)\">dos<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(0.997137)\">servi&ccedil;os<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*129.11px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*140.28px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.00209)\">p&uacute;blicos<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*184.39px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*195.54px); top:calc(var(--scale-factor)*426.81px)\">e<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*202.21px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*213.40px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.00029)\">garantir<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*254.09px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*265.20px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.0034)\">espa&ccedil;os<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*310.03px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*321.06px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.00062)\">mecanismos<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*388.45px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*399.60px); top:calc(var(--scale-factor)*426.81px)\">e<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*406.27px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*417.46px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.00029)\">instrumentos<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*486.16px); top:calc(var(--scale-factor)*426.81px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*497.18px); top:calc(var(--scale-factor)*426.81px); transform:scaleX(1.003)\">de<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(1.0004)\">participa&ccedil;&atilde;o<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*149.94px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*158.12px); top:calc(var(--scale-factor)*440.61px)\">e<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*164.80px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*172.98px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(0.997001)\">controle<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*215.53px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*223.70px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(1.00091)\">social<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*254.41px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*262.56px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(0.997268)\">sobre<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*292.49px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*300.67px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(1.00207)\">sua<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*320.05px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*328.01px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(1.0015)\">atua&ccedil;&atilde;o<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*370.75px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*379.15px); top:calc(var(--scale-factor)*440.61px)\">e<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*385.82px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*394.01px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(0.997137)\">servi&ccedil;os<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*437.89px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*446.06px); top:calc(var(--scale-factor)*440.61px); transform:scaleX(1.00204)\">ofertados<\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*496.17px); top:calc(var(--scale-factor)*440.61px)\"> <\/span><span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*504.20px); top:calc(var(--scale-factor)*440.61px)\">a<\/span> <span dir=\"ltr\" role=\"presentation\" style=\"font-family:sans-serif; font-size:calc(var(--scale-factor)*12.00px); left:calc(var(--scale-factor)*85.22px); top:calc(var(--scale-factor)*454.41px); transform:scaleX(0.987153)\">popula&ccedil;&atilde;o.<\/span><\/span>","formaDeResposta":"","servicoPara":"Cidad\u00e3o","dataAtualizacao":null},{"nome":"CARTA DE SERVI\u00c7OS - OUVIDORIA","assunto":"Atendimento e Ouvidoria","sobre":"","formaDeResposta":"","servicoPara":"Cidad\u00e3o","dataAtualizacao":null}]}